Shipping policy
Shipping Policy
Last updated: May 2026
Thank you for shopping with Indigo Loft. Each order is carefully prepared and packaged with intention and care.
Processing Time
Please allow 2–5 business days for order processing before shipment. Processing times may be extended during holidays, collection launches, or market events.
Once your order has shipped, you will receive a confirmation email with tracking information.
Domestic Shipping
We currently ship within the United States.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Delivery times may vary depending on carrier delays or seasonal demand.
Shipping rates are calculated at checkout based on your location and order size.
International Shipping
At this time, Indigo Loft does not offer international shipping.
Tracking Information
A shipping confirmation email with tracking details will be sent once your order has been fulfilled.
Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
Indigo Loft is not responsible for orders shipped to incorrectly entered addresses. Returned packages may require an additional shipping fee for reshipment.
Lost, Delayed, or Stolen Packages
Once an order has been shipped, Indigo Loft is not responsible for delays, lost packages, or stolen deliveries caused by the shipping carrier.
If you experience an issue with your delivery, please contact the carrier directly. You may also reach out to us at hello@indigoloft.com and we will do our best to assist.
Contact
For any shipping-related questions, please contact us at:
hello@indigoloft.com
Thank you,
Indigo Loft team